Terms And Conditions

Cozy Knot Terms

What happens when I place an order?

By placing an order with Cozy Knot, you agree to these terms and confirm you can make a purchase.

Will my handmade item look exactly pictured?

Our handmade macramé and knitted pieces may vary slightly, making each item beautifully individual rather than perfectly identical.

When will my order be dispatched?

We prepare orders carefully and share available dispatch and delivery details at checkout; handmade processing times may vary.

Can I return or exchange an item?

Please contact Cozy Knot promptly about return requests; items should be unused, clean, and returned according to our stated policy.

How can I pay for my order?

Prices are shown before checkout confirmation, and payment must be completed through the secure methods offered on our store.

May I reuse your photos or designs?

Product photos and descriptions belong to Cozy Knot and may not be copied, reused, or sold without written permission.